Most of our courses are designed to fit into your busy schedule. Basic courses take 2-4 weeks if you study about 30 minutes daily. Advanced certifications can take 6-8 weeks. You work at your own pace, so there's no pressure to rush through the material.

Not at all! Our courses start from the basics and build up your knowledge step by step. Whether you're a first-time pet owner or have had animals for years, we've got content that matches your level. The beginner courses assume zero prior knowledge.

Yes! Being Canadian, we understand the importance of both official languages. Most of our core courses are available in French, and we're constantly expanding our French content library. You can switch languages in your course dashboard at any time.

Absolutely! You'll receive a digital certificate that you can download and print. For professional courses, we also provide certificates that are recognized by several Canadian veterinary associations. These look great on your wall or in your professional portfolio.

Our support team is here to help! You can reach us by phone at +1 587 4905860 during business hours (9 AM - 6 PM MST) or email us at support@petcareworkshop.com anytime. We usually respond to emails within 24 hours, often much faster.

Yes! Our platform works great on phones and tablets. You can watch videos, read materials, and even take quizzes on any device. Your progress syncs automatically, so you can start on your computer and continue on your phone while commuting.

Don't worry! Life happens, and we understand. Most courses give you 6 months of access, but if you need more time, just contact us. We're pretty flexible and want you to succeed. Extensions are usually free if you have a good reason.

We offer a 30-day money-back guarantee on all courses. If you're not happy with the content or feel it's not what you expected, just email us within 30 days of purchase. We'll process your refund quickly, no questions asked.

Our courses range from $49 for basic pet care topics to $299 for comprehensive certification programs. We often run promotions and bundle deals. Check our courses page for current pricing and any special offers we might have running.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Interac e-Transfer for Canadian customers. All payments are processed securely, and you'll get immediate access to your course after payment is confirmed.

For courses over $200, we offer a two-payment plan option. You pay half upfront and the remainder 30 days later. This makes our more comprehensive programs more accessible. Just contact us before purchasing to set this up.

Yes! We offer bundle packages that can save you up to 30% when you purchase multiple related courses. We also have seasonal promotions and early-bird pricing for new course releases. Sign up for our newsletter to be the first to know about deals.