Terms & Conditions
Course Enrollment & Access
When you enroll in our pet care courses, you're entering into a binding agreement for educational services. Course access is granted immediately upon payment confirmation, and materials remain available for 12 months from enrollment date.
All course materials are the intellectual property of PetCare Workshop and are protected by copyright laws. You may not share, distribute, or reproduce any content without written permission.
IMPORTANT NOTICE
Course completion certificates are issued only after completing all modules and passing required assessments with a minimum score of 80%.
Payment & Refund Policy
All course fees must be paid in full before accessing materials. We accept major credit cards, PayPal, and electronic bank transfers. Prices are listed in Canadian dollars and include applicable taxes.
7 days from enrollment if less than 25% of course content has been accessed.
50% refund available within 14 days if less than 50% of course content accessed.
Refund requests must be submitted in writing to support@petcareworkshop.com and will be processed within 5-10 business days.
User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate information during registration and notify us of any changes.
Use courses for personal educational purposes only
Respect intellectual property rights of all materials
Do not share login credentials with others
Report technical issues promptly to support
Liability & Disclaimers
Our courses provide educational information for pet care but do not replace professional veterinary advice. Always consult with a licensed veterinarian for specific health concerns about your pets.
The information provided in our courses is for educational purposes only and should not be considered as professional veterinary advice, diagnosis, or treatment recommendations.
We are not liable for any damages, injuries, or losses that may result from the application of information learned in our courses. Users assume full responsibility for their pet care decisions.
These terms are governed by the laws of the Province of Quebec, Canada. Any disputes will be resolved in the courts of Quebec.
We reserve the right to modify these terms at any time. Users will be notified of significant changes via email.
920 Granby, Quebec, 7611, CA
Our team is ready to help clarify any aspect of our terms and conditions.
Contact Our Team