SITE DIAGNOSTICS
Privacy
Policy
Your personal information is protected under Canadian privacy laws. This document outlines our commitment to safeguarding your data while providing exceptional pet care education services.
PRIVACY METRICS
PRIVACY NAVIGATOR
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Information We Collect
Personal Information
When you register for our pet care courses, we collect basic contact information including your name, email address, phone number, and mailing address. This information is necessary to provide course materials, send important updates, and issue certificates upon completion.
- Full name and contact details for course enrollment
- Payment information processed through secure third-party providers
- Educational background and experience level for course placement
Technical Data
We automatically collect certain technical information to improve our services, including IP addresses, browser types, device information, and usage patterns. This data helps us optimize course delivery and identify technical issues.
How We Use Your Information
Course Administration
Managing enrollments, delivering course materials, tracking progress, and issuing certificates.
Communication
Sending course updates, important announcements, and educational resources related to pet care.
Service Improvement
Analyzing usage patterns to enhance course content and platform functionality.
Legal Compliance
Meeting regulatory requirements for educational providers and maintaining accurate records.
Your Privacy Rights
Access & Control
ACCESS YOUR DATA
Request a copy of all personal information we have on file.
UPDATE INFORMATION
Correct or update any inaccurate personal data.
DELETE DATA
Request deletion of your personal information (subject to legal requirements).
Legal Protections
PIPEDA COMPLIANCE
All data handling practices comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation.
Data Security Measures
ENCRYPTION
All data transmitted and stored using industry-standard encryption protocols.
CANADIAN SERVERS
Data stored exclusively on secure servers located within Canada.
ACCESS CONTROL
Strict employee access controls and regular security audits.
PRIVACY OFFICER CONTACT
Response time for privacy inquiries: 72 hours maximum
DATA RETENTION
POLICY UPDATES
We'll notify you of any material changes to this privacy policy via email and prominent website notice.
This privacy policy is governed by Canadian federal and provincial privacy laws. For questions about your privacy rights or to file a complaint, contact the Office of the Privacy Commissioner of Canada.